Dear Blockbuster, it's you, not me.

I "think" I became a Blockbuster customer about 12 years ago...give or take a year. I noticed over the last few months my discs were coming from distribution centers farther and farther away from my home. What once took a day or two was now taking a week. So I contacted Blockbuster and was told "be patient, we're working on it". To me, this seemed like an easy thing to switch because one week discs came from Pittsburgh, the next week it was Cleveland and now it's from somewhere in Michigan. Seriously, it's as if Blockbuster wants to fail miserably. I've tried to stick it out and be a loyal customer, but the service is less than acceptable and since there aren't any stores in my area I might as well switch to Netflix. Maybe someday if things improve with Blockbuster I'll return, but I'm not going to continue to waste my money on a company that isn't meeting my needs and continues to get worse instead of better. The extended transit time has greatly decreased the value of of my subscription. So I might be paying less to Blockbuster than I would to Netflix, but I'm also getting less and less for my money. Not to mention the availability of things I want to see has dramatically reduced in the past few months. Flat out, it is you, Blockbuster, not me. Good luck, you'll need it.